Membership | Serviex Ltda

👉 FREE: Consultation for SUSPEL / RESPEL cargo 👈

Exclusive Memberships – Choose Your Service Level

Optimize your logistics and storage with our plans designed for every business need.

At Serviex Ltda., we know every company has unique logistics and storage needs. That’s why we offer three exclusive membership levels: Silver, Gold, and Platinum.

Silver Membership: Efficiency and Security for Your Business4o

The Silver plan is ideal for small and medium-sized companies seeking daily logistics efficiency.

It offers a basic number of daily pallet locations, pallet reception and dispatch, and standard customer service — perfect for those just beginning to scale logistics operations.

Gold Membership: Personalized Services for Business Growth

The Gold level is designed for growing businesses needing more than just the basics.

It includes more reception and dispatch services, access to premium features like off-hours service and manual bulk dispatch, and detailed monthly reports — ideal for businesses seeking personalized support.

Platinum Membership: Exclusivity and Premium Features

Our most exclusive level, Platinum, is designed for companies that demand the best in service and flexibility.

It offers maximum reception/dispatch volume, barcode implementation, weekly stock reports, and in-depth HDS reviews — the perfect solution for large corporations needing comprehensive, high-end logistics solutions.

Choose Your Ideal Plan

Annual plans exclusively for palletized SUSPEL cargo, IMO Classes and Subclasses 2, 3, 4, 5, 8, and 9.

With Serviex Ltda., you’re not just choosing a logistics provider — you’re choosing a strategic partner that understands the importance of every detail in your supply chain. Take the next step and ensure the success of your operations with our membership plans.

General Conditions

Each level has a defined monthly fee and usage terms.

You may request a level change at any time.

Subscription Limits

1. Number of Pallet Locations per Day:

– Maximum pallet dimensions: 1.20 m on each side and maximum height of 1.50 m (according to DS 43).

– Maxibags, big bags, and IBCs up to 1,250 kg are counted as 1 pallet.

2. Number of Pallets Received/Dispatched:

– Includes inbound/outbound guide, forklift use, gate in/gate out.

– Valid only for palletized cargo scheduled at least 48 hours in advance.

– Additional service available for bulk-imported goods.

3. Number of Normalized Safety Data Sheets (SDS):

– SDS normalization according to DS 57, in Spanish.

– Sent to the client’s email within 48 hours after request. Translation available as an additional service.

4. Import Reception Record:

– Document required for processing UyD (Use and Destination) of imported SUSPEL cargo.

– Sent to the client’s email within 48 hours after the cargo enters Serviex Ltda.

Standard Functions

5. Authorized SUSPEL warehouse resolution:

A use-stamped resolution issued under your company name Renewed monthly after signing the membership agreement

6. Inventory at Reception/Dispatch:

Internal protocol visible in the corresponding report

7. Reception/Dispatch Report with Photos:

Sent by email within 48 hours after the cargo arrives at Serviex Ltda.

Premium Features Access

8. Off-Hours Service Activation:

Request by email and phone. Available 24/7, 365 days a year

9. Monthly Reports:

Sent on the first business day of the following month

10. Barcode Implementation:

Internal use barcodes. You may choose from available models or provide your own coding

11. Weekly Stock Report:

Sent Fridays between 6 p.m. and midnight, regardless of business days

12. Manual Bulk Dispatch:

Manual bulk cargo dispatch. Open pallets are counted. Includes shrink-wrapping for storage

13. HDS Review:

1 to 5 HDS reviewed per month. Normalization and updates based on regulatory changes

General Membership Terms

15. Insurance:

– Merchandise insurance is not included. You may request a separate quote or purchase/extend the service independently.

16. Included Services:

– Specified for each membership level. Does not include services/products not listed in the pricing table.

17. Additional Services:

– Available upon request via email at [email protected].

18. Payment Method:

– Invoicing on the last day of each month. Payment due by the 5th of the following month via bank transfer.

19. Offer Validity:

– Prices valid for memberships contracted until November 30, 2023. Services are activated immediately after signing the contract and remain valid for 365 days. To subscribe, email [email protected] with your business name, legal representative, and desired plan. A representative will contact you.